Technology Policies and Guidelines

Policies and Guidelines

  • Ensure that your mobile device’s operating system and software is updated to the latest version which includes the latest mobile security features.
  • Use a strong passcode (sometimes called the password lock feature) to protect the data on your mobile device.
  • Review the privacy policies for apps that you download (i.e., what data does the app access?).
  • Turn on encryption so that you can automatically wipe your device if it is lost or stolen.
  • Do not use sites that require passwords, account numbers, or credit card numbers when you using a public WiFi hotspot (e.g., your local coffee shop).
  • When banking and shopping using your mobile device, make sure that the sites you visit have a web address with https://. While this does not ensure complete safety, sites that have a web address with http:// are NOT at all secure.

Since scam tactics are increasingly sophisticated and rapidly changing, always be skeptical of an email containing these warning flags:

  • The message is unsolicited and asks you to update, confirm or reveal personal identity information (e.g., full SSN, account numbers, network ID, passwords, protected health information).
  • The message communicates a sense of urgency.
  • The message has an unusual From: address or an unusual Reply-To: address instead of a “@ric.edu” address or other recognizable address.
  • The (malicious) web site URL doesn’t match the name of the institution that it allegedly represents.
  • The web site doesn’t have an “s” after “http//:” indicating it is not a secure site requesting secure information.
  • The link in the pop-up doesn’t match the printed text.
  • There are grammatical errors.
  •  All ΢Ȧ owned machines have anti-virus software installed on them.
  • Make sure that your personally-owned machines have anti-virus software installed.
  • Links to some free anti-virus software:
  • Keep your operating system (e.g., Windows 10 or Mac OSX) updated with critical patches.
  • Keep your Adobe and Java software updated.
  • For ΢Ȧ owned computers, only install software from a reputable company, or use ΢Ȧ licensed software.
  • For your personally-own computers, only install software from a reputable company.
  • Avoid disreputable websites (especially those sent to you in suspicious email messages described above).
  • Always lock your computer when you are away from it, or it is not in use.

Passwords are used for various purposes at ΢Ȧ. You use a password to gain access to My΢Ȧ, email, Blackboard, SharePoint sites, and etc. Because these sites (and others that you may visit) contain private and confidential information, it is important to keep your passwords safe.

When creating a password, make sure that it is not a word in any language and that is long and strong, with a minimum of ten characters and a mix of upper and lowercase letters, numbers and symbols. ΢Ȧ recommends passwords containing 10-14 characters and at least one of each of the following: upper case, lower case, number, and a special character.

You should also remember to:

  • Keep your password secret, and do not share your password with others.
  • Avoid using the same password for each of your online accounts (e.g., do not use the same password for your ΢Ȧ accounts that you use for an online shopping account).
  • Select a password that you can easily remember but that others cannot easily guess (If you must write down your password, store it in a safe place away from your computer, not on your monitor!).
  • Change your password several times a year.
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Helpful Information

Protecting your mobile device

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User Support Services

User Support Services is here to assist ΢Ȧ students, faculty, and staff with all of their technology needs.